Frequently Asked Questions

Find answers to common questions about SciCanvas and our tools.

General Questions

What is SciCanvas?

SciCanvas is a platform designed to help scientists communicate their research effectively. We provide tools for creating scientific documents, figures, and visualizations, making it easier to share your science with the world.

Is SciCanvas free to use?

Yes! SciCanvas offers a free tier with access to basic features. We also have premium plans for users who need advanced features and capabilities.

Do I need to create an account?

No account is required to use our basic tools. However, creating an account allows you to save your work and access additional features.

Tools & Features

What tools are available?

We offer several specialized tools:

  • SciCanvas: For creating scientific figures and diagrams
  • LAMPGenie: For designing LAMP reactions
  • NanoForge: For nanoparticle design and simulation
  • WickWise: For lateral flow assay design
  • IRBreeze: For IRB document templates
  • SOPEasy: For standard operating procedures

Can I export my work?

Yes! All tools support exporting in various formats including PNG, PDF, and SVG. Some tools also support specialized formats relevant to their specific use case.

Are there templates available?

Yes, we provide templates for common scientific documents and figures. You can find them in the Templates section of each tool.

Technical Support

What browsers are supported?

SciCanvas works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser.

How do I report a bug?

You can report bugs through our contact form or by emailing hello@scicanvas.ai. Please include as much detail as possible about the issue you're experiencing.

Is my data secure?

Yes, we take data security seriously. All data is encrypted in transit and at rest. We never share your data with third parties without your explicit consent.

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